When you receive a service, medication, or treatment as part of your TRICARE benefit, filing a claim is the way your provider gets reimbursed for their services. If you pay for services up front, filing a claim is how you get reimbursed. Read more to learn about when you need to file your own claim, how to view claim information, and how you can appeal a denied claim.

Military families can have a wide range of needs—and TRICARE has special programs to serve them. One of these programs is the Extended Care Health Option. ECHO is available to eligible active duty family members with special needs. It offers health care benefits beyond what other TRICARE plans offer.

In a significant move toward greater transparency and health care empowerment, the Military Health System is urging service members to "Know Your Exposure Story." Starting March 23, 2026, U.S. service members and civilian employee personnel have direct access to their career-long environmental and occupational exposure data.

Pregnancy can be an exciting time. But it’s also a highly personal experience. Your maternity care choices can make a meaningful difference throughout pregnancy, delivery, and postpartum recovery. TRICARE covers a range of maternity care services and provider types. This coverage gives expecting mothers options while ensuring access to care.

Patients, staff, and visitors at Kenner Army Health Clinic can now expect stronger wireless connections and improved network reliability thanks to a sweeping upgrade completed across the main clinic and all outlying buildings.

Kenner Army Health Clinic’s Behavioral Health Clinic hosted a Mental Health Awareness Scavenger Hunt across Fort Lee during May, encouraging participants to explore different locations on base and learn about mental health resources. The event, created in partnership with the Fort Lees Mental Resilience Working Group, aimed to promote self-care through interactive education. Ms. Samantha Warford, new to the installation, was the first to complete the hunt and was named the winner. The initiative reached nearly 3,900 people and highlighted the importance of accessible, on-base mental health support.

Kenner Army Health Clinic's Health Technology Maintenance team ensures medical equipment is accurate, safe, and ready for use. Their work supports patient safety and clinical efficiency by preventing downtime and staying current with advancing technology. Their behind-the-scenes expertise allows providers to focus on delivering quality care.

Kenner Army Health Clinic has implemented Clinical Support Staff Protocols (CSSPs) to reduce wait times and improve access to care for common acute conditions. By allowing nurses and medical assistants to assist patients early in their visit, the clinic streamlines care, improves efficiency, and reduces pharmacy wait times. Staff and patients alike have noted the positive impact of the new process.