Do you have TRICARE Prime? If so, you likely get most of your routine healthcare from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when your PCM will give you a referral. Having a referral can reduce your out-of-pocket expenses. Referrals can also help reduce the time you need to wait to get specialty care.

When was the last time you looked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, it’s extremely important to take time and log in to DEERS to review or update your information. DEERS is key to managing military health benefits, supporting the needs of service members, retirees, and their family members. You should make sure to update your information in DEERS so your family can get the benefits they deserve.

TRICARE is more than a health plan – it's peace of mind for military families around the world. Hear directly from TRICARE beneficiaries as they share how TRICARE has supported them through every stage of military life.

If you live or travel overseas, you can still get your TRICARE-covered prescriptions. But the process works differently overseas than it does in the U.S. It also depends on whether you’re traveling or if you live overseas permanently. Knowing your options ahead of time can save you stress, time, and money.

Patients, staff, and visitors at Kenner Army Health Clinic can now expect stronger wireless connections and improved network reliability thanks to a sweeping upgrade completed across the main clinic and all outlying buildings.

Kenner Army Health Clinic’s Behavioral Health Clinic hosted a Mental Health Awareness Scavenger Hunt across Fort Lee during May, encouraging participants to explore different locations on base and learn about mental health resources. The event, created in partnership with the Fort Lees Mental Resilience Working Group, aimed to promote self-care through interactive education. Ms. Samantha Warford, new to the installation, was the first to complete the hunt and was named the winner. The initiative reached nearly 3,900 people and highlighted the importance of accessible, on-base mental health support.

Kenner Army Health Clinic's Health Technology Maintenance team ensures medical equipment is accurate, safe, and ready for use. Their work supports patient safety and clinical efficiency by preventing downtime and staying current with advancing technology. Their behind-the-scenes expertise allows providers to focus on delivering quality care.

Kenner Army Health Clinic has implemented Clinical Support Staff Protocols (CSSPs) to reduce wait times and improve access to care for common acute conditions. By allowing nurses and medical assistants to assist patients early in their visit, the clinic streamlines care, improves efficiency, and reduces pharmacy wait times. Staff and patients alike have noted the positive impact of the new process.