Health Services

Exceptional Family Member Program (EFMP)

Military families with a special needs family member, also known as an Exceptional Family Member, often require additional help in meeting the EFM’s needs. To support Families with special needs, the Army created the Exceptional Family Member Program in the early 1980’s.

The Army designed the EFMP to be a comprehensive, coordinated, multi-agency program that provides community support, housing, medical, educational, and personnel services to military Families with an EFM. This website focuses on your interaction with the medical portion of EFMP.

Approximately 10 percent of Army Families have members with special needs, including spouses, children, or dependent parents who require special medical or educational services.

The EFMP office is closed on Thursday afternoons from noon - 4:30 pm.

There is no face-to-face or telephone inquiry service during this time, but customers with previously scheduled appointments will be seen. Please note that in order to provide the most accurate and individualized processing, all EFMP encounters (OCONUS screens, enrollments, disenrollments, etc.) are by appointment only.

If you have questions, please email the local EFMP staff.


For more information, please visit  AMEDD Exceptional Family Member Program (EFMP).

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

EFMP Enrollment Forms

For more information, please visit  AMEDD Exceptional Family Member Program (EFMP).

Contact Us

Kenner EFMP

Monday, Tuesday, Wednesday & Friday  7:30 a.m.- noon, 1 p.m. to 4:30 p.m.
Thursday 7:30 - noon
EFMP is accepting walk-ins.
All appointments will be schedule between 1 p.m. to 4:30 p.m. (unless otherwise instructed).


2nd floor

Don't forget to keep your family's information up-to-date in DEERS.